bb44 Responsible Gaming
Gaming should be a source of enjoyment — not stress or problems. bb44 wants you to play with awareness, within your own limits, and to seek support when needed.
bb44 believes betting and casino games are a form of entertainment — not a guaranteed source of income. We want every member to play with awareness, within a set budget, and with a healthy mindset. Our responsible gaming policy helps you monitor your own playing habits and take control when needed.
Before joining, please read our Terms and Conditions carefully — they contain detailed guidance on bonus use, account management and responsible gaming. If you have any questions, our FAQ page has answers to many common queries.
Remember — betting is never a solution to financial problems. Placing larger bets to try to recover lost money is a dangerous habit. If you feel you are losing control over your play, use the tools below or contact us.
Control Tools
bb44 provides several control features on your account that you can activate at any time. Use them to set your own limits.
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount. You will not be able to deposit beyond this limit, so you cannot go over your budget.
Session Time Limit
Set a limit on how long you play in one session. Once the set time is up, you will receive an automatic alert to help you avoid spending too much time playing.
Temporary Account Suspension
If you want to take a break for a few days, request a temporary suspension of your account. You will not be able to log in for the duration of the break.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Once activated, your account cannot be reopened until the specified period has ended.
Betting History Review
You can view the full history of every bet in your account. All details — how much you deposited, withdrew and lost — are visible transparently.
Contact the Support Team
To get help setting any limit or arranging self-exclusion, speak to our support team via 24/7 live chat or email.
Warning Signs
If you notice any of the signs below in yourself, it is time to change your playing habits. These are not signs of weakness — recognising them early is the wise thing to do.
- You keep placing larger bets to try to win back money you have lost.
- You are spending money set aside for your own or your family's essential needs on betting.
- You are hiding your gambling from family or friends, or lying about it.
- You feel restless, irritable or stressed when you cannot play.
- You are putting betting ahead of work, studies or time with family.
- You keep trying to set limits for yourself but fail each time.
- You are continuing to bet by taking on debt or borrowing money.
How to Get Support
Acknowledging a problem takes courage. You are not alone — family, friends and professional counsellors are ready to help. To learn more about us, visit our About Us page.
bb44 Live Chat Support
bb44's support team is available 24 hours a day, 7 days a week on live chat. Talk to us in Bengali — get immediate help with self-exclusion or setting limits.
Contact by Email
Support is also available by email alongside live chat. Write to us with the details — our team will reply in both Bengali and English.
Family and Close Ones
Talk openly with family members or trusted friends. Sometimes the support of someone close is what brings about the most meaningful change.
Professional Counsellors
Do not hesitate to seek help from a mental health professional or counsellor. Gambling addiction is a recognised condition and can be overcome with professional treatment.
Mental Health Services
Both government and private hospitals in Bangladesh have mental health departments. If you feel the need, contact the nearest mental health centre.
Assess Yourself
Review your playing history regularly. Writing down how much time and money you are spending helps you spot problems early.
Some Tips for Healthy Play
Set a budget first. Decide how much you will spend in each session before you start, and stick to that limit. If that money is lost, think of it as the cost of entertainment.
Respect your time limit. Keep a limit on how long you play each day. Playing for long stretches at a time reduces your ability to make good decisions and increases the tendency to place risky bets.
Do not chase losses. If you lose in a session, accept it. Do not try to recover lost money by betting more in the next session — this habit causes the most harm.
Keep gaming as just one form of entertainment. Betting or casino games should be a small part of life. Keep a balance with family, friends, work and other hobbies.
Do not play when drinking or under stress. When you are not in a good physical or mental state, making sound decisions is difficult. Avoid betting at such times.
Take regular breaks. Step away for a moment every hour, get up and drink some water. This small habit helps keep a clear head and stay alert.
Protection of Minors
Age is verified when opening an account at bb44. Registration is not possible for anyone under 21 years of age. Adults in the household can also take steps of their own:
- Keep your device and account passwords away from younger members of the household.
- Enable parental controls on computers and smartphones.
- Have open conversations with children and teenagers about betting and gambling.
- If you believe a minor has used your account, notify the bb44 support team immediately.